Shipping policy

Shipping Information:

We'd like to acquaint you with our shipping policies and procedures to ensure a smooth and satisfactory delivery experience.

Shipping Times:

Kindly allow 10-20 working days for deliveries to reach your destination.

Shipping Methods:

To optimize delivery efficiency and costs per country, we collaborate with a combination of national and commercial postal services. 

Tracking Information:

Once your order is dispatched, we will send you a shipping confirmation email. At this current point in time we do not offer tracked shipping.

Shipping Costs:

Shipping costs will be automatically calculated and displayed during the checkout process, depending on your order's destination. For international orders, any additional customs or import duties levied by the destination country are the customer's responsibility.

Order Modifications:

After placing an order, modifications or cancellations may not be feasible. Therefore, we urge you to review your order details meticulously before finalizing the purchase.

Undeliverable Packages:

Should a package be considered undeliverable due to an incorrect or incomplete address provided by the customer, we will reach out to you to resolve the issue promptly. Additional shipping charges may apply for reshipping the package.

Lost or Damaged Packages:

While we are dedicated to providing a seamless shipping experience, we are not liable for any lost or damaged packages during transit. However, rest assured, we will work closely with you and the shipping carrier to address any such issues to the best of our abilities.

Contact Information:

If you have any inquiries or concerns regarding shipping, our customer support team is readily available to assist you. Feel free to reach out to us at littledragonshop22@gmail.com. Your satisfaction is our priority.